COVID Protocols and Protections

Our COVID Plan:
Things to Know/Consider Before Returning to RASA:
-SC’s daily reported cases have more than doubled since Memorial Day, so we will continue to keep an eye on what the trends are and why. We are doing more testing, so that’s a part of the reason for the number of reported cases increasing. But also, many of the new cases are coming from broad reopenings and many people not adhering to recommendations. And thus, our continued need for extra caution remains.
 
-If you had an appointment that you missed due to the closure because of COVID-19, you should have been contacted to reschedule. If you missed an appointment over the last 10 weeks but did not receive a text, please text or call 803-386-8203 to reschedule. Those who missed an appointment/appointments due to COVID-19 will be rebooked as soon as possible. Please be patient as we try to accommodate everyone as best as we are able. If you had a recurring appointment, please be aware that the timing for your appointment will likely need to shift until the risk of COVID-19 is significantly reduced. When it is safer to go back to “normal” booking, we can reevaluate your appointment day &/or time. 

-If you fall into a high risk category/categories, please consider delaying your return to RASA even further. Even taking as many precautions as we are able, there is still a risk of contracting COVID-19 or some other infection. There is always a risk of contracting something, but the need to keep our immune systems strong is especially important right now. 

Measures We are Taking to Protect You (and Us):

-Your massage therapists have been tested for COVID-19 and received negative results.

**Because of the major increase in daily reported cases, clients are now required to wear a mask while at RASA. Masks have been shown to be one of the most affective ways to slow or stop transmission outside of social distancing, which is not something we can do while working with clients (but continue to do in every day life). So in order to protect you and ourselves, we need clients to wear a mask. We have clean reusable masks in sterilized bags as well as disposable masks on hand, but you are welcome to wear your own clean mask. We have come up with a comfortable option while facedown if you are not comfortable in your own mask while facedown** 

-You will be asked to fill out an updated COVID Intake and Waiver (if you need this form, please request by using the contact form or by text). I know some people have had a hard time with accessing or signing it from this link. If you have trouble, please email or text Ashleigh so we can get it sent over AdobeSign. This form will be required before each visit to RASA for a service for the foreseeable future.Your massage therapists have tested negative for COVID-19/SARS-CoV-2.

 -If you or we have any symptoms of a cough, cold, flu, or even allergies, just to be safe, we will reschedule.

 -We will be wearing a clean mask for the duration of each client’s time at RASA. We will also wear a clean apron with each client.   

-A thorough cleaning of the space will take place between clients in addition to our usual professional cleaning at least once a week. This includes the use of cleaning ingredients deemed safe and affective for killing the SARS-CoV-2 virus and other microbes by the EPA (including 60%+ alcohol, thymol, and surfactants.

-Air Purifiers will continue to run in each treatment room and we are running a UV Ionic air purifier as well.  

 -Sanitizing spray is available in each room.

-We will use UV Light wand to sterilize items and areas more thoroughly.

– Fewer appointments will be booked and they will be staggered to allow for more time for cleaning and reduce traffic in common spaces.

-We have removed some commonly touched things that make microbe transmission easier such as the candy dishes, tea, clipboards, and pens. If any of these things are needed, they can be retrieved, but they will stay put away to reduce exposure possibilities.
 
 -Disposable cups and paper towels are available. As much as we want to reduce our waste, we have decided single-use cups are a safer option at the moment. For the time, the washable hand drying towels will be available and laundered as appropriate as usual. If something changes and we feel using only the paper towels is safer, the washable towels will be removed.

-The massage tables, face cradles, Thai mat, cushions, and pillows are covered so they can be sanitized between each client (this meant changing out the super comfy face cradle cushions since the cover doesn’t fit them, sorry!).

-Some services will not be available for the time being because we deem certain tools, equipment, and linens too hard to sterilize between clients. Those include (but are not limited to): 
-Hot Stone Massage 
-Wraps30 Minute Stand-alone services (i.e. 30 Minute massages, Sole
Satisfaction, Free Your Mind, etc.) unless in conjunction with
a longer service or multiple 30 Minute service
-For the time being, sauna appointments are not available, but we hope to
reintroduce them on limited basis soon

-We encourage prepayment for services. Available options include: the card you have on file (if we have it), payment over the phone, Venmo, PayPal, or Cash App. If you prefer to pay by check or cash there will be a box where you can insert your check or cash. For checks, please try to have them written in advance and for cash, please try to bring exact change to reduce the handling of cash.

 -And more measures to assure the space is safe for you!

 –If you think of anything you would like to see us do that is not mentioned, please feel free to let us know! 

-If you see that we have forgotten something we need to do to protect you and all other guests, please let us know!


Thank You For Your Continued Patience During This Time! 

Finally, remember that if circumstances change and we feel we need to close again to protect everyone, you will be notified immediately.
The New Booking Website:
Massage BookAt long (long) last, the new booking website is live. We request that clients hold off on requesting appointments through MassageBook until July so we have time to accommodate all the rebookings from COVID-19. Create an account here so you can look around and request appointments.
  
RASA’s website got an update too. We hope to give it a little more pizzazz in the future, but it needed an update to be compatible with a few other integrations. If you run into any issues with either website, please let us know!